Manage properties

Learn how to create and manage multiple properties.


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To create and manage multiple properties, you must have a high-volume hosting and streaming account and an admin role user login. Please contact your JWP representative to learn more about high-volume hosting and streaming. If you do not have a JWP representative, contact us to learn more.


By default, each JWP account has a single property. This property contains all your players, media, and analytics relating to those players and media.

However, if your organization has several independent teams or supports multiple clients, a single property may not be sufficient. You can solve this problem by creating multiple properties in your account. You can create multiple properties if you have a high-volume and streaming account.

When you create and manage multiple properties, you have granular control and insights:

  • Organizing related players and media together
  • Analyzing performance of the players and media within an individual property
  • Controlling team member access
  • Managing multiple properties from a single JWP account

When multiple properties are associated with your account, your team members can select a property from the dropdown menu in the top navigation to switch between properties.



Create a new property


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Be sure that you have logged in with an admin role account login.


Use the following steps to create a new property in your account: 1. On the **Properties** page, click **Create Property**. The **Property Name** popup window appears. 2. Enter a name for the new property. 3. Click **Create**. The new property appears in the property list on the **Properties** page.

All Admin users will immediately have access to the new property you have created. On the Users page, you can give non-Admin users access to the new property.

Now that you have created a new property, you take any of the following actions:



Rename a new property

  1. From your JWP dashboard, click the gear icon next to your name > Properties. The Properties page appears.
  2. Click the name of the property. The details page for the property appears.
  3. Under General Information in the PROPERTY NAME column, click the pencil icon. A text box appears with the current name of the property.
  4. Rename the property.
  5. Click Save.

The new property name will appear in the Properties page.



Delete a property

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Delete a property is permanent and cannot be undone. When a property has been deleted, all associated players, media, and analytics are also deleted.

  1. From your JWP dashboard, click the gear icon next to your name > Properties. The Properties page appears.
  2. Click the name of the property. The details page for the property appears.
  3. On the General tab under Delete Property, click Delete. The Delete Property popup window appears.
  4. In the text box, enter the name of the property.
  5. Click Delete.